Refund Policy

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At Pearl Brassieres, we strive to ensure that you are fully satisfied with your purchase. However, if you receive a damaged product, we are here to help.

• Eligibility: Returns are only accepted if the product is received in a damaged condition.
• Notification Period: You must contact us within 24 hours of delivery to report any damages.
• Condition: The product must be unworn, unused, and in the original packaging with all tags attached.
• Damaged Products: We only accept returns for products that were damaged during shipping.

Process for Return

1. Contact Us: Email us at pearlbrassieres@gmail.com within 24 hours of receiving your order.
2. Provide Evidence: Include a photo or video evidence of the damaged product in your email.
3. Approval: Our customer service team will review your request and provide further instructions for returning the item if your return is approved.

Process of Refund

• Approval: Once we receive the returned product and inspect it, we will notify you about the approval or rejection of your refund.
• Terms: If approved, we will process your refund. Refunds will be issued only if the product is returned in its original state and within the specified time frame.
• Duration: Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
• Payment Details: Refunds will be credited back to the original method of payment used for the purchase.

For any questions or concerns about your return, please contact us:

• Email: pearlbrassieres@gmail.com
• Phone: +91 98942 53348